Canadian Security Training Inc. makes it a priority to protect the personal information you provide to us. As part of our ongoing efforts to ensure that your rights are fully respected, we have prepared a code concerning the protection of personal information.
We are committed to this privacy policy, as are all our employees, who are required to uphold it.
When you choose to do business with CST, any information we have that concerns you is placed in your personal file. By creating this file, we can efficiently support your business requirement, advise you as to other products and services that could be of interest to you, and better understand your needs. Your file is securely kept at our office and is consulted by our employees only when they need to do so in the course of their duties.
INFORMATION WE REQUIRE
To be able to offer you products and services that are best suited to your needs, we require basic information about you. For example; your business name, your name, telephone number and address are necessary. Other types of information may also be required depending on your needs.
ACCESS TO YOUR INFORMATION
Third parties only have access to personal information about you in a few very specific instances:
- IF YOU GIVE YOUR CONSENT
You authorize us to convey your information other parties or persons with whom you do business.
- IF REQUIRED BY THE LAW
We are legally bound to disclose information about you when we receive a valid request, search warrant, subpoena or other government or court order. To ensure that these requests respect the legal framework in which they were issued, we consult our legal advisor when necessary.
- IF THE PUBLIC INTEREST IS ENDANGERED
It is our duty to denounce criminal activity of all types. In all such cases, authorities are contacted and personal information about you may be disclosed.
PROTECTION OF INFORMATION
Client lists are never passed on to third parties. Only employees who need to view your file as part of their work have access to this information. Our subcontractors are also required to respect confidentiality.
Lastly, your personal information may be kept for a limited time. The retention period may vary, depending on the product or service offered. Even if you stop doing business with us, we might keep some information in order to settle future transactions or look up past transactions. When this information is no longer necessary, it is destroyed and purged from our files.
IF YOU HAVE ANY QUESTIONS
If you have questions or comments regarding the management of your personal information, please contact us via email or telephone.